FAQ
Frequently asked questions
The short answers. For anything else, our team is a message away.
What is AssetScope?
AssetScope is a multi-vertical asset-intelligence platform. One AI core predicts equipment failures, explains the risk, simulates the business impact, and recommends (and can execute) maintenance — across fourteen verticals: AI Infrastructure, Energy, Health, Fleet, Industrial, Buildings, Telecom, Semiconductor, Oil & Gas, Rail & Transit, Water & Wastewater, Mining, Marine & Shipping, and Pharma & Life Sciences.
How is this different from monitoring, observability, or APM?
Those tools report what is happening right now. AssetScope sits above them and answers what will fail, when, why, what it costs if you do nothing, and what to do about it — then closes the loop to remediation and learns from the outcome.
How does the prediction work?
Explainable by design — not a black box. AssetScope fuses each asset's lifetime characteristics with its live condition signals to predict failures early, attribute root cause, simulate business impact, and recommend action, with calibrated confidence on every prediction. Detection performance is benchmarked using rigorous validation methods on representative failure data; specific figures and methodology are shared under NDA with evaluators and partners.
What data do you need — and do you need sensitive data?
Only operational, condition-based telemetry (temperatures, vibration, currents, error rates, and similar). We do not need or want personal data, and the healthcare connector transits device-condition metrics only — never PHI.
Which vendors and protocols do you support?
The connector layer normalizes vendor-specific and standards-based telemetry from any major accelerator, SCADA, historian, building, network, and industrial protocol into one canonical schema across all 14 verticals. Full integration details are available to registered users. See the Integrations page.
Is my data secure?
Yes — SSO (OIDC) + SCIM, role-based access control, org-scoped multi-tenant isolation, append-only audit logging, encryption in transit, and SOC 2 readiness. Details are on the Security & Trust page.
How do I get access? Is there a demo?
Yes. Request a demo and our team will set up access. Serious operators can run a read-only design-partner pilot on their own telemetry, with success criteria agreed up front.
What does it cost?
Pricing is value-based and tailored to your fleet and vertical. Use the ROI calculator to estimate protected value, and contact us for a quote.
How is it deployed?
AssetScope is delivered as a multi-tenant SaaS with an enterprise path to single-tenant/self-hosted deployment. It ingests your existing telemetry via the connector layer or simple ingest endpoints — no rip-and-replace.
Is it production-ready today?
The reliability engine, validation methods, connectors, and enterprise/security layer are built and run across all fourteen verticals. The public environment demonstrates on simulated, representative data; production reliability is proven with operators through design-partner pilots on real fleets. We're candid about what's built versus what's in pilot.